An employee assistance program (EAP) is a work-based support program designed to identify and assist employees in resolving work and non-work challenges. Lifeworks EAP service provides people with a safe and confidential setting to discuss personal issues that may affect their work place performance and their emotional well-being. Our EAP services also include personal development and training workshops and courses.
- work related stress
- personal relationship issues
- Bereavement, loss, and grief
- anxiety and depression
- emotional problems
- addiction problems
- health and wellness issues
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Privacy and Confidentiality, with a non-disclosure consent management system in place for the organization and its staff, maintained during the process.
Programs suggested may also include:
Counselling at Workplace: Providing Consultant in-house on all working days to attend any concerns from various department of any organizations – Sales, Operations, Finance, Support Functions or admin.
Email based support: LifeWorks will provide a dedicated email address for your organization which can be utilized by your staff and throughout your group. The purpose of the email assistance program is to provide your staff with a confidential service to discuss concerns about any issue causing psychological distress. All emails will be answered in a timely manner (usually within 2 hours) and if necessary or required, an immediate appointment will be scheduled with one of our professional team members upon request
Telephone based Assistance: LifeWorks will provide a dedicated telephone support line for your organization which can be utilized by your staff and throughout your group. The purpose of the telephone assistance program is to provide your staff with a confidential service to discuss concerns about any issue causing psychological distress. A professional assessment team is on hand to assess the caller’s needs, provide advice and solutions when appropriate or to arrange a call back from one of our clinical psychologists or counsellors. Face-to-face appointments can be scheduled during the call
Raising awareness sessions: LifeWorks team of psychiatrists, psychologists, counsellors, life coaches, and personal development Consultants provide workplace psychological education programs. The purpose of these programs is to raise awareness and understanding of mental health issues through talks, seminars, and workshops. Topics such as managing and recognizing depression, anxiety, work related stress and mental illness are discussed. Raising awareness about mental health issues not only helps in understanding how to cope with these issues but reduces people’s fears about talking about mental health
Psychological Wellbeing Check-up for the organization: Our psychological wellbeing check-up service is provided through the use of psychological questionnaires which are designed by our mental health care professionals which include our psychiatrist and clinical psychologists. This questionnaire help to measure the psychological health and well-being of the employees and of the organization as a whole. Results are provided to the HR department for analysis and action at policy level
Business Psychology: LifeWorks provides business psychology programs to assist senior management to analyze and improve their decision making, strategic planning, and business processes. The LifeWorks business program aims to help you and your organization better understand the psychological imperatives that increase your potential for organizational and financial growth
Doctor’s Health Check-up: LifeWorks offers in house health check-up at your place of business upon request. Our doctor’s health check-up includes blood pressure, blood group analysis, and psychological well-being through personalized assessment tests. Follow up services are also provided if necessary.
Coaching services at your work place: Our professional coaching services can be provided in house or at the workplace. Our psychologists, counsellors, life coaches, personal development Consultants will visit your offices to assess your coaching needs at your request. Coaching services will be tailored to suit your organizational needs and arranged at your convenience.
Workshops and Courses: Lifeworks provide a range of workshops and courses which promote emotional health and personal growth. Each of our forty-one courses is underpinned by the philosophy of mindful awareness and emotional development. Our courses are delivered throughout the UAE by our team of skilled and experienced clinically trained counsellors and corporate Consultants. All of our courses are certified and KHDA approved and are suitable for children and teachers.
Please see here our 41 list of courses licensed by KHDA